Privacy Policy

PIXELGR, LLC DBA ABLIVEN · Last updated: June 1, 2026

1. Information We Collect

1.1 Information you provide

• Account and contact information: name, business name, email address, phone number, and login credentials.
• Billing information: billing name, billing address, and a payment method. Full card details are entered into a form served by our payment processor and are not stored on Abliven systems (see Section 3).
• Mobile and messaging information: your mobile phone number and your consent status if you opt in to receive text messages from us (see Section 5).
• Property information: the website addresses, domains, and digital properties you submit for scanning, and any related access details you choose to provide.
• Communications: messages, support requests, and information you send to us.

1.2 Information we collect automatically

• Usage data: pages viewed, features used, scan activity, timestamps, and interactions with the Services.
• Device and log data: IP address, browser type, operating system, device identifiers, and referring URLs.
• Cookies and similar technologies: as described in Section 7.

1.3 Scan data

When you use the Services to evaluate a property, we collect and process technical data about that property, including page structure, markup, and accessibility related attributes, in order to generate scan results, scores, reports, and monitoring history.

2. How We Use Information

We use the information we collect to:

• Provide, operate, maintain, secure, and improve the Services;
• Create and manage your account and authenticate access;
• Perform scans, generate reports, and deliver monitoring and remediation guidance;
• Process payments, manage subscriptions, and send billing and transactional communications;
• Send and respond to text messages where you have opted in, to answer questions and provide support (see Section 5);
• Respond to inquiries and provide support;
• Send service updates and, where permitted, marketing communications you may opt out of;
• Detect, prevent, and address fraud, abuse, security, and technical issues;
• Comply with legal obligations and enforce our agreements.

3. Payment Information and PCI Compliance

When you enter payment details at checkout, that information is transmitted directly to and tokenized by the payment processor over an encrypted connection. Abliven does not store, process, or transmit full primary account numbers or sensitive authentication data on its own systems. We receive only limited, non sensitive information needed to manage your subscription, such as a payment token, the last four digits of the card, the card brand, and the expiration date. The processor handles cardholder data in accordance with the current PCI DSS standard (version 4.0.1). The processor's handling of your payment information is also governed by its own privacy policy and terms.

4. How We Share Information and Data Sharing

We do not sell your personal information. Subject to the Data Sharing commitments above, we share information only as follows:

Recipient	Purpose
Service providers and processors	Hosting, payment processing, analytics, email and communications, and customer relationship management, acting on our behalf under confidentiality and data protection obligations.
Professional advisors	Legal, accounting, and compliance advisors as needed.
Legal and safety	To comply with law, respond to lawful requests, enforce our agreements, and protect the rights, safety, and property of Abliven, our users, and others.
Business transfers	In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

For the avoidance of doubt, none of the sharing described in this Section, or anywhere else in this Policy, applies to mobile opt-in data or SMS consent, which we never share with anyone for any purpose.

5. SMS and Text Messaging

If you provide your mobile number and opt in, we may send you text (SMS) messages to answer questions and provide support. We send SMS messages only to individuals who have consented to receive them. Consent to receive text messages is not a condition of any purchase. Your mobile opt-in and consent are never shared with any third party for any purpose.

Abliven Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at billing@abliven.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

6. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services, then for a reasonable period afterward to comply with legal, tax, accounting, and recordkeeping obligations, resolve disputes, and enforce agreements. Scan history and reports are retained for the duration of your subscription and a reasonable export window after termination, after which they may be deleted in the ordinary course. You may request deletion as described in Section 9.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, remember preferences, authenticate sessions, measure performance, and understand usage. Some cookies are strictly necessary for the Services to function; others support analytics. You can control cookies through your browser settings, and where required we honor recognized universal opt out signals, such as the Global Privacy Control (GPC). Disabling some cookies may affect functionality.

8. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure. These include encryption in transit, access controls, authentication safeguards, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. We honor the rights described below for all users where applicable, including residents of Texas under the Texas Data Privacy and Security Act (TDPSA) and residents of California under the California Consumer Privacy Act, as amended (CCPA/CPRA), as well as residents of other states with comparable laws.

• Right to access or know: request confirmation of whether we process your personal data and a copy of it;
• Right to correct: request correction of inaccurate personal data;
• Right to delete: request deletion of your personal data, subject to legal exceptions;
• Right to data portability: request a portable copy of data you provided;
• Right to opt out: opt out of any sale of personal data, sharing for targeted advertising, or certain profiling. We do not sell personal data;
• Right to non discrimination: we will not discriminate against you for exercising your rights;
• Right to appeal: if we decline a request, you may appeal by contacting us, and we will respond within the time required by law.

To exercise these rights, contact us at privacy@abliven.com. We will verify your identity before responding and will respond within the period required by applicable law. You may use an authorized agent where the law permits. Under the TDPSA, enforcement is handled by the Texas Attorney General, and the law does not provide a private right of action.

10. Children's Privacy

The Services are intended for businesses and are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11. Third Party Links and Services

The Services may link to or integrate with third party websites and services that we do not control. This Policy does not apply to those third parties. We encourage you to review their privacy practices.

12. International Users

Abliven is based in the United States, and the Services are operated from the United States. If you access the Services from outside the United States, you understand that your information will be processed in the United States, where data protection laws may differ from those in your jurisdiction.

13. Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

14. Contact Us

For privacy questions or to exercise your rights, contact:

PixelGR, LLC dba Abliven
Attn: Privacy
Grand Rapids, Michigan, United States
Email: privacy@abliven.com